Terms & Conditions
1. General
Thank you for visiting a website or service provided by Delibella! We are pleased to provide you with our content and services and appreciate your patronage. Before you engage with our website, app, or services, we recommend you to read these Terms of Service, so you know what to expect when visiting and engaging with our various properties.
By accessing or using Delibella in any manner, including, but not limited to, visiting or browsing on Delibella or contributing content or other materials to Delibella, you agree to be bound by these Terms of Use.
2. Acceptance of terms and condition
These Terms & Conditions (hereinafter referred to as "Terms of use" or "T&C" or "Terms" or "Agreement") along with any other Policy or Statement or Information that may be placed on this website (hereinafter referred to as “Delibella” or “We” or “Us”), as modified or amended from time to time, are a binding contract between the Company and You (hereinafter referred to as "You" or "End User" or "Your" or "Buyer" or "Customer")
If you visit, use, or shop at the site or any future site operated by the company, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
You by subscribing to or using any of our products or services, you agree that you have read, understood and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
3. Modification
Delibella reserves the right to change, modify, adjust, vary, amend or alter all or any of its “Terms of Use” at any time and at its sole discretion. All such changes, modifications, adjustments, amendments and alterations shall be duly notified by Delibella however, it is the responsibility of the User to keep himself/herself updated regarding such modifications. Delibella shall in no case be held liable in respect of such modifications. The User agrees to abide by all applicable guidelines, policies, rules, terms and conditions for availing the Services on Delibella, which may change from time to time.
4. Prohibitions
Delibella grants you a limited license to access and make personal use of the website and services.
The following actions will be considered as misuse of the website, and are thus prohibited:
- You are not allowed to reproduce, modify, distribute, display any portion, publish any content or make any commercial use of any of the information provided in this website.
- You shall not distribute in any form, any information, or other material that violates, infringes the copyrights, patents, trademarks, trade secrets, logo or other proprietary rights of Delibella.
- You are not allowed to republish, archive or retain any content on the internet, intranet, extranet, database, archive or compilation. You are not allowed to use any content for commercial use.
- You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the website, and not to insert any code or product or manipulate the content in any way that affects the user's experience.
- You are not allowed to use the website in any manner that is illegal or impairs the operation of the website or its availability or usage by others.
- You further agree not to use any data mining, bugs, viruses, worms, trap doors, web crawlers, robots, cancel bots, spiders, Trojan horses, other harmful code of properties or any data gathering or extraction method in connection with your use of the website.
- You are not allowed to make any use of the website for the benefit of another business.
- You are not allowed to post unsolicited promotional or advertising content.
- We hereby hold no liability to any sort of damage or harm caused to your software, data or computer device by downloading content from this website.
Unacceptable Content
- Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
- Articles that comment on other users.
- Content that contains personal attacks or describes physical confrontations and/or sexual harassment.
- Personal information or messages including email addresses, URLs, phone numbers and postal addresses.
- Messages that are advertising or commercial in nature, or are inappropriate based on the applicable subject matter.
- Language intended to impersonate other users (including names of other individuals) or offensive or inappropriate user names or signatures.
- Protected by copyright or trademark and used, in any manner on Delibella.com without the permission of the author or the owner;
5. Eligibility
Users may not have more than one account. Maintaining more than one account by a user shall amount to fraudulent act on part of the user and attract actions against such users. Additionally, users are prohibited from selling, trading, or otherwise transferring your Delibella.com account to another party.
The Delibella owns no responsibility in any manner over any dispute arising out of transactions by any third party using your account/e-mail provided by you to the Company or payments made by your credit card by any third party.
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form.
If you provide any information that is false, inaccurate, not current or incomplete, then in this case Delibella.com has reasonable grounds to suspect that such information is false, inaccurate, not current or incomplete, Delibella.com has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult.
You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Delibella.com immediately of any unauthorized use of your account or any other breach of security. Delibella.com reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
If you are a business entity, you represent that you are duly authorised by the business entity to accept these terms and conditions and you have the authority to bind that business entity to these terms and conditions.
6. Product information, pricing and promotional discounts
While Delibella.com strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Delibella.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Delibella.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration or cancel the order and notify you of such cancellation.
The price of all products, delivery charges and any other applicable charges are displayed in Indian Rupees (INR). All prices are current at time of display, but these prices are subject to change without any notice.
Delibella has made every effort to display as accurately as possible the colours of our products that appear on the website. Further, Delibella has ensured that the measurements, information and description for products furnished on the site are best calculated and stated to accuracy and true to its dimensions. However, due to the inherent characteristics of certain materials, actual measurements of individual items might vary slightly.
We offer you promotional discount codes that are applicable on the purchases made on this website. These discount codes can be applicable on all or certain specified products. Please note that use of only one discount code is permissible per order. You cannot use a discount code if an order is already placed.
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails/calls. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. We shall have no responsibility in any manner whatsoever regarding any promotional emails/calls/SMS/MMS sent to you.
You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.
7. Taxes
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
8. Errors and omissions
There may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice (including after you have submitted your order).
In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, Delibella shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Delibella shall immediately issue credit in the amount of the charge.
9. Contract for sale of goods
The parties to the contract are Delibella ("the supplier") and you ("the purchaser"). The terms and conditions of this website constitute the terms and conditions of the contract. By placing an order, you confirm that you have read the terms and conditions and accept them.
Payment must be made at the time the products are ordered (unless you opt for the Cash-On-Delivery option). When you place an order, you will be automatically redirected to the secure payment options from where you can complete payment. Delibella does not keep a record of your credit card details.
Delibella retains the right to accept or deny any offer made. This may be due to the availability of any product, or for any other reason that may affect our ability to supply the products ordered. No contract is formed until we communicate acceptance of your order.
10. Guarantees and warranties
To the extent permitted by law, Delibella excludes all warranties, representations and guarantees (whether express, implied or statutory), and we will not be liable for any damages, losses or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this website or the content on or accessed through it.
This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.
11. Privacy
Please review our Privacy Policy, which also governs your visit to Delibella.com, to understand our practices. The personal information / data provided to us by you during the course of usage of Delibella.com will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
12. Account information
Delibella may assign you a password and account for identification, to enable you to access and use certain portions of this website. Each time you use a password or identification, you will be deemed to be authorized to access and use the website in a manner consistent with the terms and conditions of this agreement.
Delibella has no obligation to investigate the authorization or source of any such access or use of the website. You are solely responsible for protecting the security and confidentiality of the password and identification assigned and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
You shall immediately notify Delibella of any unauthorized use of your password or identification or any other breach or threatened breach of this website's security.
You will be solely responsible for all access to and use of this site by anyone using this password and identification whether or not such access to and use of this site (including all obligations, communications and transmissions) is actually authorized by you.
Delibella reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Delibella believes that the conduct by the customer violates applicable law or is harmful to website.
13. Cancellation policy
- Cancellations by Delibella
Delibella has a right to cancel or refuse the order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. - Cancellations by You
In case of requests for order cancellations, Delibella reserves the right to accept or reject requests for order cancellations for any reason. For you to cancel an order, there is a time period of 24 hours from the time you place the order. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount within 10-15 working days. We will not be able to cancel orders that have already been processed.
14. Frauds
Delibella reserves the right to recover the cost of goods, collection charges and other expenses that may occur from persons for using the Site fraudulently. Delibella reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.
15. Redeem vouchers and promotional codes
There are limited period vouchers and promotional codes which can be issued or cancelled by Delibella as part of any campaign or scheme. The terms for these campaigns will be decided by Delibella at the time of the campaign and these should be acceptable to you.
16. Disclaimer
You acknowledge and undertake that you are accessing the services on the site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Delibella. If you are dissatisfied with the Site, any Contents, or any of these Terms and conditions, we would like to hear from you. However, your only legal remedy is to stop using the website. Delibella does not warrant your use of the Site.
17. Grievance redressal
Any complaint or concern with regard to the Services, access, usage, content, comment or breach of the Terms of Use shall be addressed to the designated Grievance Officer of Delibella. The complaint shall be registered through a phone call on the number provided below or by sending an email to the respective email ID as provided below.
- Mobile: 9852323276
- Email: office@delibella.com
By accepting these Terms of Use, the User agrees to have fully read and understood all the terms and conditions set out hereinabove. In such an event, the Terms of Use shall come to an end.